FAQ

Frequently Asked Questions (FAQ)

Welcome to The Daily Haul's FAQ page! Below you'll find answers to some of the most common questions about our store, shipping, returns, and more.

How long does shipping take?
Shipping to the United States takes approximately 7-14 days. International orders may take 14-31 days to arrive.
Do you offer tracking for orders?
Yes! Tracking information will be uploaded as soon as possible after your order has been processed. You can check your tracking details on our Track Your Order page.
Do you offer expedited shipping?
At this time, we do not offer expedited shipping, but we are always working to improve our services.
What should I do if my order is delayed?
If your order is delayed beyond the estimated shipping times, please reach out to our customer support team for assistance.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days after delivery. If you’re not satisfied with your purchase, please contact our customer service team to initiate a return.
Do you cover return shipping costs?
Customers are responsible for return shipping costs unless the item is defective or incorrect.
How long does it take to process a return?
Once we receive your returned item, we will process your refund or exchange within 5-7 business days.

Order & Support

Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us as soon as possible. Once an order has been processed, we may not be able to make modifications.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team with photos of the product within 48 hours, and we will resolve the issue as quickly as possible.
How can I contact customer support?
Our customer service team is here to help! You can reach out to us via email or through our contact form on the website.
Do you offer gift cards?
At this time, we do not offer gift cards, but we plan to add them soon!

For any additional questions, feel free to reach out to us—we’re happy to assist you!